1. Overview
This Privacy Policy outlines how the Lalich Center on Cults and Coercion collects, uses, and protects your personal information when you enroll in and participate in our online CE courses hosted on Thinkific. We are committed to maintaining the confidentiality and security of your information in accordance with applicable data protection laws and ethical standards in the mental health field.
2. Information We Collect
When you register for a course, Thinkific and the Lalich Center may collect the following information:
- Full name
- Email address
- Profession and license information (if applicable)
- Payment and billing information
- Course activity (e.g., completion status, quiz scores, certificate eligibility)
- Course feedback or evaluation responses
We do not collect or store Social Security numbers, private health information (PHI), or therapy-related case details.
3. How We Use Your Information
We use your information to:
- Register you for the course and provide access to course materials
- Track your course progress and CE completion
- Issue CE certificates
- Respond to customer service inquiries
- Fulfill any legal or accreditation-related requirements (e.g., CE recordkeeping)
- Improve course offerings and participant experience
We may also use de-identified, aggregated data for reporting or educational research purposes.
4. Third-Party Services
Your data is processed through the Thinkific platform, which is a third-party Learning Management System that provides course hosting, payment processing, and data security tools. Thinkific’s own Privacy Policy applies to your use of their platform in addition to ours.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
5. Data Security
We and Thinkific use industry-standard security measures to protect your personal information, including SSL encryption and secure access controls. However, no online platform is 100% immune to risks, and we cannot guarantee absolute data security.
6. Record Retention
In accordance with APA CE sponsor requirements and common licensure board rules, we retain participant records (including CE credits earned) for a minimum of 3–5 years. If you need access to your records during this period, you may contact us at [insert email].
7. Your Rights and Choices
You have the right to:
- Access and update your personal information
- Request a copy of your course completion record
- Withdraw from future communications
- Request removal of your data, where legally and ethically permitted
To exercise these rights, contact us at [insert email].
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or our course offerings. Updates will be posted on the course page and effective upon posting.
9. Contact
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact: [email protected]